9a Peso Privacy Policy — How Your Personal Data Is Handled on Our Platform

When you register and use the 9a peso platform, we collect certain personal information that is necessary to operate your account and comply with Philippine regulatory requirements. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals. We also collect technical data such as your IP address, device type, browser information, and session activity logs to help us maintain platform security and improve your experience. During the identity verification process, we may request a copy of a government-issued ID or other supporting documents to confirm your eligibility to play. All information you submit is stored securely and is only accessed by authorised personnel for the purposes described in this policy. We do not collect more information than is reasonably necessary for the operation of the platform and fulfilment of our legal obligations.

The personal information we collect is used primarily to create and manage your player account, process your financial transactions in Philippine pesos, and verify your identity in line with applicable gaming regulations. We also use your data to communicate with you about your account, including transaction confirmations, security alerts, and responses to support enquiries. Where you have opted in, we may send you information about promotions or platform updates that may be relevant to you — you can withdraw this consent at any time by contacting our support team. Your activity data helps us detect and prevent fraud, identify unusual account behaviour, and ensure the platform remains fair and secure for all players. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review. All processing of your data is carried out on a lawful basis consistent with the Data Privacy Act of 2012 of the Philippines.

9a peso does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technical infrastructure providers — all of whom are contractually required to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your information to Philippine regulatory authorities, law enforcement agencies, or other government bodies where we are legally obligated to do so. If the platform undergoes a business transfer or restructuring, your data may be transferred as part of that process, and you will be notified in advance where required by law. We take reasonable steps to ensure that any third party receiving your data maintains appropriate security standards. We will never share your personal information in a way that is inconsistent with this Privacy Policy without first obtaining your explicit consent.

We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server environments, access controls, and regular security reviews. Your account is protected by a password that only you should know — we strongly encourage you to use a unique, strong password and to never share it with anyone. We retain your personal data for as long as your account is active and for a reasonable period thereafter as required by applicable Philippine law, including anti-money laundering and gaming regulations. When your data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you believe your account security has been compromised, please contact our support team immediately so we can take prompt action to protect your information.

Under the Data Privacy Act of 2012 of the Philippines, you have specific rights regarding your personal information that we are committed to upholding. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to request corrections if any of that information is inaccurate or incomplete. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you wish to object to a particular use of your data or withdraw a previously given consent, you can do so by contacting our support team at [email protected]. We will respond to all data subject requests within a reasonable timeframe and in accordance with applicable law. If you feel your rights have not been adequately addressed, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

The 9a peso platform uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your session preferences, and help us understand how players navigate and use the site. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting your ability to use core features such as logging in and maintaining your session. We may also use analytics cookies to collect aggregated, anonymised data about how the platform is used, which helps us identify areas for improvement and optimise the player experience. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites. For more detail on the specific cookies we use and how to manage them, please contact our support team.